Terms of Service
Last Updated: 12 August 2026
Welcome to aidenwear.com. These Terms of Service govern your use of our website and the purchase of products from Aiden Wear.
Please read these Terms of Service carefully before using our website or placing an order.
1. About Us
The website aidenwear.com is operated by:
AIDEN WEAR LTD
20 George Street
Macduff
United Kingdom
AB44 1SX
Email: payment@aidenwear.com
Phone: +44 7456460323
In these Terms of Service, “Aiden Wear”, “we”, “us”, and “our” refer to AIDEN WEAR LTD.
“You” and “your” refer to any person who visits our website or purchases products from us.
2. Using Our Website
By accessing or using aidenwear.com, you agree to use the website lawfully and in accordance with these Terms of Service.
You must not use our website:
- For any unlawful or fraudulent purpose
- To interfere with the operation or security of the website
- To attempt to gain unauthorized access to our systems
- To introduce malicious software or harmful code
- To misuse our website or services
- To infringe the rights of Aiden Wear or any third party
We reserve the right to restrict access to our website where reasonably necessary to protect our website, customers, business, or services.
3. Products
Aiden Wear is an online retailer specializing in women’s clothing.
We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colours, and other information displayed on our website are accurate and up to date.
However, colours and appearance may vary depending on your device, screen settings, lighting, or other factors.
Product availability may change without notice.
We reserve the right to limit quantities of products available for purchase where reasonably necessary.
4. Product Prices
Prices displayed on our website are shown in the applicable currency indicated at checkout.
We make reasonable efforts to ensure that pricing information is accurate.
If we discover an obvious pricing error after you have placed an order, we may contact you to discuss the error and the available options before the order is fulfilled.
Any applicable delivery charges or other charges will be displayed during the purchasing process where applicable.
5. Placing an Order
To place an order, you must provide accurate and complete information requested during checkout.
Before completing your purchase, you should carefully review:
- Products selected
- Quantity
- Size or other available options
- Delivery address
- Contact information
- Applicable charges
- Order total
After an order is submitted, you may receive an order confirmation by email.
An order confirmation acknowledges that we have received your order request. It does not necessarily mean that the order has been accepted and dispatched.
We reserve the right to decline or cancel an order where reasonably necessary, including in circumstances involving suspected fraud, significant pricing errors, product availability issues, or inaccurate order information.
6. Payment
Payment must be successfully completed using the payment methods made available through our checkout.
Payment processing may be handled by third-party payment service providers.
You must provide accurate payment and billing information and must be authorized to use the selected payment method.
If payment cannot be successfully authorized or completed, we may be unable to process the order.
7. Order Acceptance and Cancellation
We aim to process orders promptly after successful payment.
However, an order may be cancelled before fulfilment in certain circumstances, including where:
- A product is unavailable
- There is an obvious pricing or product information error
- Payment cannot be verified or completed
- We identify suspected fraudulent or unauthorized activity
- The delivery information is materially incomplete or inaccurate
- Circumstances outside our reasonable control prevent fulfilment
Where we cancel an order after payment has been received, we will arrange an appropriate refund of the amount paid for the cancelled order, subject to applicable law.
Nothing in these Terms limits any statutory cancellation rights available to consumers.
8. Delivery
Delivery information and available shipping options are provided through our website and checkout process.
Delivery times are estimates and may vary depending on the destination, shipping method, order processing, carrier operations, weather, public holidays, customs procedures, and other circumstances.
Please ensure that your delivery information is accurate before completing your purchase.
For further information, please review our Shipping Policy.
9. Returns and Refunds
Returns and refunds are handled in accordance with our Refund Policy and applicable consumer protection laws.
If you wish to return an item or request a refund, please contact us at:
payment@aidenwear.com
Depending on the circumstances, we may request your order number, product information, photographs, or other relevant information to process your request.
Nothing in these Terms is intended to remove or restrict statutory consumer rights that cannot legally be excluded.
10. Faulty, Damaged or Incorrect Products
If you receive a product that is faulty, damaged, or materially different from what you ordered, please contact us as soon as reasonably possible.
Please provide your order number and details of the issue.
We will review the matter and, where appropriate, provide a remedy in accordance with applicable law and our Refund Policy.
11. Intellectual Property
Unless otherwise stated, the content of our website, including text, graphics, logos, photographs, product descriptions, page layouts, and other materials, is owned by or used by Aiden Wear with appropriate rights.
You may access and use website content for personal, non-commercial purposes in connection with shopping through our website.
You must not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without appropriate authorization.
12. User Content
If you submit reviews, comments, feedback, photographs, or other content to us, you are responsible for ensuring that the content is lawful and does not infringe the rights of another person.
You must not submit content that is:
- Unlawful
- Fraudulent
- Abusive
- Defamatory
- Misleading
- Infringing of intellectual property rights
- Harmful or malicious
We reserve the right to remove or decline user content where reasonably necessary.
13. Third-Party Services and Links
Our website may use or link to third-party services, websites, payment providers, shipping providers, or other external services.
Third-party services may have their own terms and privacy policies.
We are not responsible for the content, availability, security, or policies of third-party websites or services that are outside our reasonable control.
14. Website Availability
We aim to keep aidenwear.com available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical problems.
The website may occasionally be unavailable because of maintenance, updates, technical issues, security measures, or circumstances outside our reasonable control.
15. Disclaimer
We make reasonable efforts to keep the information on our website accurate and current.
However, information may occasionally contain errors, omissions, or inaccuracies.
To the extent permitted by law, we do not guarantee that every piece of website content will always be complete, accurate, or continuously available.
This section does not affect any rights or protections that consumers have under applicable law.
16. Limitation of Liability
Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation would be unlawful.
This includes liability that cannot legally be excluded or limited under applicable consumer protection laws.
Subject to the above, we are not responsible for losses that could not reasonably have been anticipated or that arise from circumstances outside our reasonable control.
Nothing in these Terms affects your statutory rights as a consumer.
17. Events Outside Our Control
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.
Such circumstances may include:
- Severe weather
- Natural disasters
- Transport disruption
- Carrier delays
- Government action
- Changes in law or regulations
- Internet or telecommunications failures
- Cybersecurity incidents
- Labour disputes
- Public emergencies
- Other events outside our reasonable control
Where such circumstances occur, we will make reasonable efforts to minimize their impact and communicate relevant information where appropriate.
18. Privacy
Your use of our website is also subject to our Privacy Policy and Cookie Policy.
These policies explain how information may be collected, used, stored, and protected when you use our website.
19. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our website, products, services, business operations, or applicable legal requirements.
When we make changes, we will update the Last Updated date shown at the beginning of these Terms.
The latest version published on our website will apply to future use of the website and purchases, subject to applicable law.
20. Governing Law
These Terms of Service are intended to operate in accordance with applicable laws of the United Kingdom.
Where you are a consumer, nothing in these Terms is intended to deprive you of mandatory consumer protections or statutory rights that apply to you in your place of residence.
21. Contact Us
If you have any questions regarding these Terms of Service, an order, a product, payment, delivery, returns, or any other matter relating to our website, please contact us.
AIDEN WEAR LTD
20 George Street
Macduff
United Kingdom
AB44 1SX
Email: payment@aidenwear.com
Phone: +44 7456460323
Website: aidenwear.com
We aim to respond to customer enquiries as promptly as reasonably possible.
Company Name: AIDEN WEAR LTD
Business Address: 20 George Street, Macduff, United Kingdom, AB44 1SX
Website: aidenwear.com
Email: payment@aidenwear.com
Phone: +44 7456460323
Last Updated: 12 August 2026